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PRODUCT DESIGNER
PRODUCT DESIGNER
PRODUCT DESIGNER
Hi! I'm Marika.
Hi! I'm Marika.
Hi! I'm Marika.
Hi! I'm Marika.
Most recently at Gorgias, I led design for conversational AI ($10M ARR) that helped businesses automate and scale customer support and sales.
Most recently at Gorgias, I led design for conversational AI ($10M ARR) that helped businesses automate and scale customer support and sales.
Most recently at Gorgias, I led design for conversational AI ($10M ARR) that helped businesses automate and scale customer support and sales.
I have experience:
Designing AI-powered features for customers from the ground up,
Designing AI-powered features for customers from the ground up,
Piloting a conversational Help Center
Piloting a conversational Help Center
Led an A/B test and design vision that influenced product strategy
Led an A/B test and design vision that influenced product strategy
Suggested prompts on product detail pages (PDPs)
Suggested prompts on product detail pages (PDPs)
Drove a 22% increase in Gross Merchandise Value (GMV)
Drove a 22% increase in Gross Merchandise Value (GMV)
And shaping tools that help businesses operate more efficiently.
And shaping tools that help businesses operate more efficiently.
Generating AI articles for knowledge building
Generating AI articles for knowledge building
Influenced a 5% increase in merchants with ≥ 10 articles
Influenced a 5% increase in merchants with ≥ 10 articles
Redesigning Help Center onboarding
Redesigning Help Center onboarding
Boosted adoption by 15%; led async testing adoption that halved research time
Boosted adoption by 15%; led async testing adoption that halved research time
Ma•rika
Ma•rika
Ma•rika
like paprika
I’m a conservatory-trained violinist and self-taught designer. As a creative, I find fulfillment in making things that bring joy or add value to others, regardless of the medium.
As an average human, I'm obsessed with investigative non-fiction, dog-watching at coffee shops, baking (but not eating) desserts, mid-century modern homes, and collecting cute trinkets (smiski and stickers). I'm also a foster at the Southern California Golden Retriever Rescue.
I’m a conservatory-trained violinist and self-taught designer. As a creative, I find fulfillment in making things that bring joy or add value to others, regardless of the medium.
As an average human, I'm obsessed with investigative non-fiction, dog-watching at coffee shops, baking (but not eating) desserts, mid-century modern homes, and collecting cute trinkets (smiski and stickers). I'm also a foster at the Southern California Golden Retriever Rescue.
MY BOOKSHELF
Bad Blood
Shoe Dog
Empire of AI
no more tears
Billion Dollar Whale
Born a Crime
Product Designer / Gorgias
2022 - 2025
UX Designer / Product Buds
2021 - 2022
Design & Marketing Manager / LA Chamber Orchestra
2017 - 2021