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PRODUCT DESIGNER
I'm Mari, a product designer building for multi-sided SaaS platforms.
I'm Mari, a product designer building for multi-sided SaaS platforms.
I'm Mari, a product designer building for multi-sided SaaS platforms.
Based in Orange County, CA.
Most recently at Gorgias, helping ecommerce
brands automate support at scale.
Based in Orange County, CA.
Most recently at Gorgias, helping ecommerce brands automate support at scale.
Based in Orange County, CA.
Most recently at Gorgias, helping ecommerce
brands automate support at scale.
Based in Orange County, CA.
Most recently at Gorgias, helping ecommerce brands automate support at scale.
I have experience:
Designing AI-powered features for customers from the ground up,
Designing AI-powered features for customers from the ground up,
Conversational Help Center
Conversational Help Center
Led a pilot A/B test and design vision that influenced product strategy
Led a pilot A/B test and design vision that influenced product strategy
Suggested Product Questions
Suggested Product Questions
Drove a 22% increase in Gross Merchandise Value (GMV)
Drove a 22% increase in Gross Merchandise Value (GMV)
And shaping tools that help businesses operate more efficiently.
And shaping tools that help businesses operate more efficiently.
AI-generated Article Library
AI-generated Article Library
Influenced a 5% increase in merchants with ≥ 10 articles
Influenced a 5% increase in merchants with ≥ 10 articles
Onboarding Redesign
Onboarding Redesign
Boosted adoption by 15%; led async testing adoption that halved research time
Boosted adoption by 15%; led async testing adoption that halved research time
How I work:
Ma•rika
Ma•rika
Ma•rika
like paprika
I’m a conservatory-trained violinist and self-taught designer. As a creative, I find fulfillment in making things that bring joy or add value to others.
As an average human, I enjoy investigative non-fiction, dog-watching at coffee shops, baking desserts, mid-century modern homes, and cute trinkets (smiski and stickers).
MY BOOKSHELF
Bad Blood
Shoe Dog
Empire of AI
no more tears
Billion Dollar Whale
Born a Crime
Product Designer / Gorgias
2021 - 2025
UX Designer / Product Buds
2021 - 2022
Design & Marketing Manager / LA Chamber Orchestra
2017 - 2021